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Larga Estancia AENA Barajas T1-T2-T3 Airport

Location
Vehicle Drop-Off Date
Vehicle Pick-Up Date
 
Larga Estancia AENA Barajas T1-T2-T3 Airport logo

AENA LARGA ESTANCIA (LONG STAY) - OFFICIAL CAR PARK OF MADRID AIRPORT. AENA has a solution to the common problem of car parking at Madrid Barajas Airport. Leave your vehicle in a secure car park and forget your worries while you travel. The Long Stay Car Park is part of the official airport parking complex and includesfree 24 hour transfers in the courtesy bus. The undercover area has a height restricion of 2.20m.
 

PROCEDURE FOR USE OF THE CAR PARK
ON ENTERING THE CAR PARK:
  • Take a ticket at either of the two access gates to the car park. If these are closed because it is full, go to the Customer Service Office to let the car park staff know that you are waiting in the queue. They will attend to you and will sort out the problem.
  • Enter the car park and stop briefly alongside the Customer Service Office.
  • Hand your email confirmation of booking to the staff in the Customer Service Office. (The email confirming your reservation will be sent to your email address as soon as you have completed a booking). Please remember that you must also hand over the ticket that you have just received at the entrance. Take the opportunity to ask about anything that is concerning you as regards the system in operation at the car park, or to check which terminal you need to go to catch your flight.
  • Park your car in any of the empty spaces in the White or Yellow Zones. The car park staff will point you in the right direction for these parking areas. Note down the number of the parking bay where you have left your car on your ticket. This will help you to find it again on your return.
  • Make your way to the bus stop that is closest to where you have parked your car. Note down the number of the stop so that you know where to disembark on your return.
  • Once you are on board the free shuttle bus, if you are unsure about which terminal you are going to, show the driver where you are aiming to get to. He/she will help you.

ON YOUR RETURN:
  • At the airport, once you have collected all your luggage, make your way to the car park minibus stop serving the Arrivals terminal where you are. At Terminal 1, it is located on the right hand side, opposite the left luggage building. At Terminal 2, it is located opposite exit door nº 5.
  • If your flight arrives between 07:00 and 24:00 hours, just wait at the bus stop. A bus should come every 7 minutes.
  • If your flight arrives between 00:00 and 07:00 hours, when you get to the bus stop, push the intercom button on the signpost indicating the Long Stay Car Park. You should be picked up within a few minutes.
  • At the car park, return to your vehicle and hand over your parking ticket, together with the email confirming your booking, to the car park staff manning the Payment Kiosk on the exit from the car park. If you get back after 23:00 hours, hand over the ticket and email confirmation to the staff in the Customer Service Office.

  • The Customer Service Office is open 24 hours a day, without exception, to deal with any queries and assist the Long Stay Car Park's customers with whatever problems they might have. The telephone number for the office will be sent in the email confirming your booking.

    We regret that we cannot guarantee that the parking space will be under cover.

    IMPORTANT, PLEASE NOTE: Access to Terminal 4 from the Long Stay Car Park and vice versa is by the airport shuttle bus from/to Terminal 1 or 2.

    Rates are charged based on time of entry to the car park, with one hour's grace on leaving.

    It is NOT necessary to leave your car keys with the car park staff.

    Directions

    You will receive a booking voucher containing the car park's address and telephone number, along with any relevant instructions and directions, upon confirming your reservation. To view the location of the car park, please see the map on the website.

    Features

    • Barrier EntryBarrier Entry
    • Disabled ParkingDisabled Parking
    • Free TransfersFree Transfers
    • No Pre-PaymentNo Pre-Payment
    • Perimeter FencePerimeter Fence
    • SecureSecure
    • Shuttle BusShuttle Bus
    • Well LitWell Lit
    • Insured Car ParkInsured Car Park
    • ConcretedConcreted
    • CCTVCCTV
    • 24 Hour24 Hour
    • Anti-Covid MeasuresAnti-Covid Measures

    Transfers

    2 - 4 min

    Entrada parking empark concesion aena Cartel parking larga estancia aena parking empark concesion aena aparcamiento empark concesion aena traslados parking larga estancia aena bus lanzadera larga estancia aena traslados parking larga estancia aparcamiento empark concesion aena mapa larga estancia madrid barajas mapa larga estancia empark aeropuerto barajas

    Customer Reviews

    Rated 4.6 based on 2034 reviews

    Irene Pescador
    Friday, February 14, 2025

    4 / 5
    francesco
    Monday, January 27, 2025

    4 / 5
    Liliana Silvia
    Monday, January 20, 2025

    5 / 5
    ALVARO DA SILVA
    Monday, January 6, 2025

    5 / 5
    Paul
    Sunday, January 5, 2025

    Only issue that we had was there was little to no signage at the airport he shuttle bus. We lost 30 mins trying to work out where the shuttle bus was

    5 / 5
    Irene Pescador
    Thursday, January 2, 2025

    5 / 5
    Florencio Trujillo
    Saturday, December 21, 2024

    Muy amables y puntuales y eso que era de madrugada, es la segunda vez que aparco y seguiré haciendolo.

    5 / 5
    Esther
    Wednesday, December 11, 2024

    Todo perfecto. Repetiremos .

    5 / 5
    FERMIN PEREZ
    Sunday, December 1, 2024

    Me fue proporcionado un cargador por el parking , pues no me arrancaba el vehículo . Buen servicio 👏👏👏👏👏

    5 / 5
    juan ramon gomez
    Thursday, November 28, 2024

    bien coordinado

    5 / 5

    Sunday, November 24, 2024

    Tenia una reserva con ellos por un importe y al retirar el coche me informan del parking que no tienen ninguna reserva hecha por parkvia, y que ya le ha pasado lo mismo a varios clientes. Para retirar mi coche en vez de los 81€ que reservé, he tenido que pagar e 230€ ya que si no no podia llevarmelo. He puesto una reclamacion a la empresa y estoy en espera de que me abonen dicha cantidad ya que ha sido su responsabilidad.

    1 / 5

    Friday, November 22, 2024

    Buenas tardes, el martes envié un e-mail al servicio de atención al cliente desde este mismo correo porque además del pago que hice a través de su empresa de la reserva de parking, tuve que abonar 54 euros in situ, en el parking de larga estancia en Barajas porque me dijeron que la reserva no estaba bien hecha, que habia un error por parte de parkvia. Me gustaría que a la mayor brevedad posible se pudieran en contacto conmigo para facilitarles el recibo y procedan al reintegro. Espero su respuesta, gracias

    1 / 5
    Javier
    Thursday, November 21, 2024

    Quise modificar el parking y no me fue posible. El contacto de PARKVIA es lento y no entiendo porque no tiene un teléfono de contacto. Todo por email no es lógico en estos tiempos

    4 / 5
    JUAN CARLOS SANCHEZ
    Tuesday, November 12, 2024

    5 / 5
    Raul Gomez
    Thursday, November 7, 2024

    5 / 5
    JOSE ANTONIO MENDEZ
    Saturday, November 2, 2024

    5 / 5
    Ruth Pérez
    Monday, October 21, 2024

    El servicio de bus a las terminales fue rápido y el acceso para entrega y recogida del coche muy bien, a pesar de que la recogida fue pasadas las 12 de la noche

    4 / 5
    Jose Luis Soriano
    Monday, October 21, 2024

    Todo muy cómodo

    5 / 5
    Maximiliano Fernandez
    Monday, October 14, 2024

    Me generó bastante inquietud el hecho de que me comunicaran que el vehículo no había entrado en el parking, a pesar de que yo hablé con el personal de la entrada y tenía el ticket correspondiente, y la aplicación de My Toyota me señalaba, supongo que erróneamente, un último viaje a Alcobendas, que yo no había hecho.

    4 / 5
    ENRIQUE
    Sunday, October 13, 2024

    MAL HE TENIDO QUE ABONAR 110€ PORQUE SEGÚN ME HAN DICHO LA RESERVA NO SE HA COMUNICADO POR UN PROBLEMA TECNICO AHORA HE PUESTO RECLAMACIÓN Y A ESPERAR CONTESTACION

    4 / 5
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