This is a scam!!
Valencia was very friendly and professional...she explained everything that was needed on both ends and make the overall experience very pleasant for my wife and I...I would recommend this place to my friends and family
When we got there could not find the place- so I need my deposit back and I will not recommend you. To anyone else- we will just park at the port
Website says they will take you to your cruise port location bur when you arrive they tell you that they cannot bring you there. We ended up having to find new parking and still losing our deposit from this company.
Check in was a little confusing, We made our reservations online and the staff was not sure how to process our request. Also we were charged more when we arrived than quoted online. However, the worst part was the pickup. It took over 2 hours and many phone calls to get picked up from the port. At one point we were asked why we did not get on a van when it came for us. The answer is simple. You sent a 15 passager van for 20 people. Some had to stay back. When we arrived at our car, no one greeted us or apologized for the inconvenience we experienced. We will not use your lot again and will not recommend it.
Thank you. I was pleased and will use for future trips and I will strongly recommend to others!!!
We love how close it was to the port and how quickly and efficiently they dropped off and picked us up.
Amazing price. Conviniently located and friendly staff. My car was is the same condition I left it. I would definitely use them again!
Great experience! Drop off and pick up service was exceptional! Would definitely use again!
Great experience! Drop off and pick up service was exceptional! Would definitely use again!
Great female driver. I can't remember her name. She was professional at all time very nice to everyone. GREAT SERVICE TO AND FROM SHIP.
Everything went smoothly. The drivers were very courteous, helpful and friendly. The check-in and check-out procedure was fast and easy. My vehicle was ready and waiting for me on my return from the cruise. I highly recommend this service.
great value.. everyone was very friendly.. lot wasn't too far from the cruise terminal..I would definitely use their services again.
Had to wait for about 20 min for pick-up then wait till the van was full to leave. There was five of us that was able to leave the ship early so we could get started back. So it really didn't do much good to carry off all our luggage to get a head start.
Friendly people, very helpful, polite, easy transfer
Great value. Will always use this service when cruising or flying out of Jacksonville. Efficiently run shuttle service and great value for parking too.