Is my personal information protected?

We are committed to protecting your privacy. The statement below outlines our practices.

We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998 (UK).

All the personal details that ParkVia collects are only to process your booking with your chosen car park. Your data will be disclosed to your chosen car park (a third party).

We will not collect excessive information and we will not add you to our e-mail mailing list in the future unless you have given us your consent.

The type of information we will collect about you includes:

• your name
• address
• phone number
• email address

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date as far as is possible.

Information requests

You may request a copy of the data we hold about you by email to customer.service@parkvia.com. We will charge £6 for each request.

You may have your personal data corrected, if inaccurate, or erased, if you believe we not have a legitimate reason for retaining the data, by emailing your request to customer.service@parkvia.com. There is no charge for processing these requests.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We DO NOT store any credit or debit card details. These details are only taken at time of payment and the process is completed using SSL encryption.

We use Google Analytics which uses a cookie to collect anonymous traffic data. Google's privacy policy can be found at http://www.google.com/privacy.html or should you have any questions about your privacy please contact us.